Senior Programme, Project And ICT Manager with considerable experience of the health, retail and local government sectors,working in all areas of programme and project management, system development, procurement, implementation, support and service delivery. Have worked as manager of large multi-disciplinary teams, operated at executive board level, delivered organisational change programmes in complex organisations with both line and matrix management responsibility.
23 years ICT experience, in development, analysis, service delivery and project and team management
17 years NHS experience ICT, project and general management, working in all sectors, with clinical and management systems, from business case to procurement or development, through to implementation
15 years programme/project management, planning and governance using PRINCE, MS-Project and SUMMIT-D
Operation up to board level, both in the NHS and with board members of a blue chip retail company
Package implementation of range of health management and clinical systems, including PAS, Nursing, Pharmacy and X-Ray
Team design and recruitment, team leading, performance management and staff development
Risk identification and management
Resource and budget planning and management across programmes, with budgets of up to £1m
Strategy development, strategic planning and implementation
Interpersonal, communication and political skills, including negotiation with Trades Unions and effective working with clinicians in all disciplines
Change negotiation, change management and organisational development
3rd party contract negotiation and management
Transition of development and support to off shore 3rd party
Service level agreements
Management of web development and finance portal projects, including infrastructure and roll out to 10,000 customers across multiple sites
Considerable experience with financial systems, including credit card issuing and acquiring
System development through full project life cycle
Design and implementation of policies and procedures